Nexsure 2.1.3 Release Notes (11-21-11)

Welcome to Nexsure

Nexsure®, developed by XDimensional Technologies®, is a comprehensive and intuitive web-architected agency management solution. The only product of its kind, Nexsure has been engineered for the web from the ground up, and is based completely on the Microsoft® technology platform and takes full advantage of the XML data format. Nexsure offers the sophisticated features and functions that insurance professionals have not found in traditional management system offerings. These advanced features translate into a more efficient agency workflow and a superior service experience for their clients. 

With no requirement other than an Internet connection, Nexsure liberates the professional agency system from the burdens and costs associated with traditional agency management products and offers the ultimate flexibility for remote offices and / or telecommuters. More importantly, Nexsure provides opportunities for carrier system interoperability, collaborative data gathering, and consumer engagement that traditional systems simply cannot match. Nexsure also alleviates the perpetual and overwhelming upgrade and administration demands of managing an in-house agency network.

Nexsure has been deployed via XDimensional Technologies state-of-the-art ASPN Data Center, located in Brea, California. ASPN removes the burden of maintaining an in-house network for your agency management system by eliminating the need for a server and network at your agency. Nexsure is the first ASP-deployed / web-architected application, based on Microsoft technologies, to be offered to insurance agencies as their agency management solution. When deployed in this fashion, it represents an extremely efficient and cost effective solution whereby agencies can access their system anywhere, anytime, and from virtually any PC.

System Requirements

Nexsure is a browser based application designed to run on Microsoft Internet Explorer®. The performance and experience you have with Nexsure is directly related to the bandwidth of your Internet connection, other traffic (loading) on that connection, the performance of your local area network, and the performance of the PC running Microsoft Internet Explorer. Please refer to the Microsoft Web site for specific hardware requirements of their products. 

Minimum System Requirements: Nexsure including Microsoft Office Integration

Operating System 1: Microsoft Windows® 2000 Professional SP4, Windows XP Professional SP1-SP3 (SP3 is recommended), Windows Vista™ SP1-SP2 (SP2 is recommended) or Windows 7, with Internet Explorer 7.0 or 8.0.

Microsoft Office 2000 SR1a, Office XP SP3, Office 2003 (SP3 is recommended), Office 2007 (SP3 is recommended) or Office 2010.

Adobe® Reader®: Batch printing tasks require a minimum of Version 7.0. Version 6.0 could be used, but for individual tasks only. 2

Hardware: Personal Computer with 133MHz or higher Pentium-compatible CPU for Windows 2000; 233MHz or higher Pentium-compatible CPU for Windows XP Professional; 1GHz or higher 32-bit (x86) or 64-bit (x64) processor for Windows Vista or Windows 7.

Memory: As recommended by Microsoft. 256MB of RAM; 512MB/1GB minimum for Windows Vista, in accordance with the respective Windows Vista edition deployed (32-bit vs. 64-bit version); 1GB/2GB minimum for Windows 7, in accordance with the respective Windows 7 edition deployed (32-bit vs. 64-bit version); plus an additional 8MB of RAM for each Microsoft Office application running simultaneously (more memory generally improves responsiveness).

Display: Super VGA (1024 x 768) or higher-resolution monitor with 256 colors.

Keyboard and Mouse required.

Best performance will be on systems with 512MB RAM or greater (2GB or higher for Windows Vista or Windows 7).

Minimum System Requirements: Nexsure without Microsoft Office Integration

Operating System 1: Windows 2000 Professional SP4, Windows XP Professional SP1-SP3 (SP3 is recommended), Windows Vista SP1-SP2 (SP2 is recommended) or Windows 7, with Internet Explorer 7.0 or 8.0.

Adobe Reader: Same as above.

Hardware: Same as above.

Memory: Same as above.

Display: Same as above.

Keyboard and Mouse required.

Connectivity Requirements

A Business Class DSL, Cable or dedicated Internet Broadband connection is recommended. It is highly recommended that clients request synchronous download and upload speeds from their service provider. When calculating telecommunications bandwidth needs for their locations, XDimensional Technologies recommends that clients allocate a minimum of 64Kbps per user for Nexsure. Additional bandwidth should be considered if your Internet connection will be utilized for traffic from other applications, including such things as e-mail systems, carrier Internet sites, general Internet browsing and other usage (including file uploads/downloads).

Firewall Port Requirements (If a network firewall 3 is used to securely monitor Internet traffic)

Firewall ports 80 and 443 are required for usage by the Nexsure application. Port 80 is used for web access (HTTP), and port 443 is used for securely transferring web pages (HTTPS).

IMX (Instant Messaging XDimensional), which is the Instant Messaging functionality built into Nexsure, requires network traffic to flow through ports 2000 and 2001. Each workstation using IMX requires the installation of Java™ Virtual Machine for Internet Explorer. Java Virtual Machine is a free download from Sun Microsystems at http://www.java.com.

Microsoft Office Integration

Requires Microsoft Office 2000 SR1a, Office XP SP3, Office 2003 (SP3 is recommended), Office 2007 (SP3 is recommended) or Office 2010.

Email Client: Nexsure offers integration to Microsoft Outlook® (either Outlook 2000, Outlook 2002/XP, Outlook 2003, Outlook 2007 or Outlook 2010), which is available as a part of the Microsoft Office suite of products (Outlook 2000 is included as a part of the Office 2000 suite; Outlook 2002/XP is included as a part of the Office XP suite; Outlook 2003 is included as a part of the Office 2003 suite; Outlook 2007 is included as a part of the Office 2007 suite; Outlook 2010 is included as a part of the Office 2010 suite). Integration to Microsoft’s Outlook Express mail client is NOT supported. E-Mail Integration is independent of the type of mail server software you utilize (e.g., Microsoft Exchange), as integration is established with the Outlook mail client.

Printing

Postscript® Level 3 compliant printers and printer drivers are required.

MICR Check Printing

Designed using PrintTerm MICR 2300 (modified HP LaserJet 2300). All MICR printers require verification for production use.

Exchange Manager FTP

Nexsure includes a utility, the Nexsure Exchange Manager, which is used when the need exists to transfer ACORD AL3 or Microsoft Excel files via FTP from the local PC to the Nexsure server for processing. This process is performed for transfers done outside of the typical AL3 downloads that occur via IVANS. The Nexsure Exchange Manager is an ActiveX control that uses Passive FTP when transferring files to the Nexsure server. Traditionally, port 21 is used for the command port, and the server specifies the random port it wishes to use for the data port. For more information about the Exchange Manager FTP ports, please refer to the Nexsure Exchange Manager FTP document within Nexsure Help.

 

1 You should verify that your existing Hardware meets Microsoft Windows 2000 / XP Professional / Vista / 7 requirements. Also, remote desktop environments utilizing Internet-enabling services such as Microsoft Terminal Services or Citrix® MetaFrame® are not supported.

2 If you are upgrading from a prior version of the free Adobe Reader you must first uninstall the existing version before installing the new version.

3 A network firewall protects an internal computer network from unauthorized access from the outside. Network firewalls may be hardware devices, software programs, or a combination of the two. Many entry level network routers provided by broadband Cable and DSL service providers, or used for broadband Cable or DSL service, include firewall functionality, however, they may have very low end processing capabilities that could create a bottleneck on the flow of network traffic. Consideration should be given to implementing a business class firewall solution that would not impact performance. A local network consultant can provide you with viable recommendations for products to consider.

Contact Information

Corporate Headquarters Technology Center

XDimensional Technologies, Inc.

145 South State College

Suite 160

Brea, CA  92821

Phone: 800.789.2567

Phone: 714.672.8900

Fax: 714.672.8908

Web: www.xdti.com

 

Technology Center

450A Apollo St.

Brea, CA  92821

Phone: 800.789.2567

Phone: 714.672.8900

Fax: 714.672.8908

Web: www.xdti.com 

Enhancements

Resolved Issues

Nexsure 2.1.3 Resolved Issues

CRM

Nexsure 2.1.3 Important Notifications

Accounting

When renewing policies from the servicing screen a new feature is being added that will allow population options for the policy info screen to be selected during the renewal process. In order to gain access to this new feature make sure to access ORGANIZATION > accounting > invoicing setup > invoice defaults tab and select the Allow Override check box in the Renewal area. Selection of this box will provide access to this new feature for all staff members that have security access to renew policies.

Security Alerts

The following security items can be found by accessing the user rights templates for each user type. To access the templates, on the Utility menu, click SETUP > Security Administration > user rights templates. Selecting the check box as explained below and saving the template prior to exiting provides the newly assigned rights. After assignment of rights, ask users affected by the change to log out of Nexsure and then back in to activate the new security rights.

Invoices

New security rights to modify the Date Booked have been added in this release. In order for your employees to have access to modify the Date Booked, select the Modify check box under Date Booked. Security selections can be made to grant access.

Security rights to modify the Due Date have been updated in this release. In order for your employees to have access to modify the Due Date to set it prior to the effective date, select the Modify check box under Due Date. Along with setting the rights to Modify the Due Date, the new right to allow a due date Prior to an Effective Date must also be set to Modify. These two rights together will enable the user to create invoices and master invoices with due dates prior to the effective dates and booked date of an invoice. Security selections can be made to grant access.

Note: The Invoice > Due Date > Modify option must also be enabled so the due date fields can be edited.

Nexsure 2.1.3 Enhancements

For a video overview of some of the new enhancement features, click here.

Please take the time to view these sessions and if necessary, schedule a meeting with your staff to view as well. Click on each link below for detailed overviews of 2.1.2 functionality.

Note:  Some of the videos may take a few moments to load. Once the images appear, you may view the recording from the start by clicking the Play button at the bottom of the screen.

 

Accounting 

Note: The Invoice > Due Date > Modify option must also be enabled so the due date fields can be edited.

CRM

 

Important: To enable selections for the following, the Allow Override check box must be selected on the Invoice Defaults screen. See the Invoice Defaults Tab topic for more information.

Reports